Refund Policy

Last updated: May 21, 2024

1. Introduction

Welcome to Your Wedding Saga. This refund policy outlines the terms and conditions regarding the return and refund of products purchased from our website.

2. Damaged or Defective Products

We take great care to ensure that your products and services are delivered in excellent condition. If you receive a damaged or defective product, please contact us within 48 hours of delivery. To be eligible for a refund or replacement, you must provide proof of the damage or defect, such as photos or videos.

3. Eligibility for Refund

Refunds are only applicable if the product is received in a damaged or defective condition. Your Wedding Saga does not offer refunds or returns for products and services that are not damaged or defective.

4. Process for Refund

To initiate a refund, please contact our customer service team at:

Email: yourweddingsaga@gmail.com

Phone: 9810095955

Include your order number, a description of the issue, and any supporting documentation (such as photos or videos). Our team will review your request and, if approved, we will arrange for the return and refund of the product.

5. Refund Method

Approved refunds will be processed to the original payment method within 7-10 business days from the date of approval. You will receive a confirmation email once the refund has been issued.

6. Non-Returnable Items

Certain items are non-returnable and non-refundable. These include:

  • Products that have been used or damaged after delivery.
  • Products not purchased directly from our website.
  • Products without original packaging or proof of purchase.

7. Changes to Refund Policy

Your Wedding Saga reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be posted on this page, and the date of the latest update will be indicated at the top.

8. Contact Us

If you have any questions or concerns about our refund policy, please contact us at:

Email: yourweddingsaga@gmail.com

Phone: 9810095955

Open chat
Lets Connect !
Hello 👋
Can we help you?